2. INFORMATION WE COLLECT
When you use our website and consultation services, we may collect the following types of personal information:
· First Name and Last Name: We collect your first and last name to personalize our communication and consultation services.
· E-mail: We collect your email address to communicate with you, send consultation-related information, and provide updates regarding our services.
· Phone Number: We collect your phone number to facilitate communication, especially in cases where immediate contact is necessary.
· Payment Information: We may collect payment information through PayPal, SquareUp or other payment services when you purchase our consultation services. This information may include credit card details, billing address, and transaction details. Please note that we do not store your complete payment information on our website; it is securely processed by the services we use.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
· To provide you with consultation services and respond to your inquiries.
· To process payments for our services securely through PayPal, SquareUp or other payment services.
· To send you service-related notifications, updates, and administrative messages.
· To personalize your experience and improve our website and services.
4.1. We use the following types of cookies on our website:
a. Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the website and use its features.
b. Analytical/Performance Cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often. This helps us improve the website's performance.
c. Functionality Cookies: These cookies allow the website to remember choices you make (e.g., language or region preferences) and provide enhanced features.
d. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you based on your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
a. To analyze and improve our website's performance.
b. To customize and enhance your experience on our website.
c. To measure the effectiveness of our marketing campaigns.
d. To provide relevant advertisements to our website visitors.
4.3. Managing Cookies
You have the option to manage or disable cookies in your browser settings. However, please note that disabling certain cookies may affect the functionality and usability of our website.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. For information on how to manage cookies in your browser, please refer to your browser's help documentation.
4.4. Third-Party Cookies
5. GDPR RIGHTS STATEMENT
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This statement outlines your rights under the GDPR:
5.1. Right to Access:
You have the right to request access to the personal data that we hold. We will provide you with a copy of your data upon request.
5.2. Right to Rectification:
If you believe the personal data we hold is inaccurate or incomplete, you have the right to request corrections or updates to your data.
5.3. Right to Erasure (Right to Be Forgotten):
You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, and there are no legal grounds for its retention.
5.4. Right to Restriction of Processing:
You may request a temporary restriction of the processing of your personal data, for example, while we verify the accuracy of the data.
5.5. Right to Data Portability:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
5.6. Right to Object:
You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds for continuing.
5.7. Right to Withdraw Consent:
Where we rely on your consent for processing your data, you have the right to withdraw your consent at any time. This withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
5.8. Right to Lodge a Complaint:
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country or the country where the alleged infringement occurred.
5.9. Right to Object to Automated Decision-Making:
You have the right not to be subject to automated decision-making, including profiling, which produces legal effects concerning you or significantly affects you, unless it is necessary for the performance of a contract or authorized by law.
5.10. Data Controller Contact. Please note that these rights are subject to certain conditions and exceptions under the GDPR. We will respond to your requests promptly and in accordance with applicable data protection laws. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data. To exercise these rights, please contact us via text to Susan Shatzer 321.946.7465.
6. CCPA RIGHTS STATEMENT
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of your personal information.
6.1. Information Collection
This website collects certain categories of personal information from individuals, including but not limited to:
Identifiers such as names, email addresses, and phone numbers.
Commercial information related to donations or transactions.
Professional or volunteer work-related information.
6.2. Purposes of Collection
We collect personal information for various purposes, including but not limited to:
Providing and improving our services.
Processing donations and transactions.
Communicating with you and responding to inquiries.
Complying with legal and regulatory obligations.
6.3. Your Rights under CCPA
Under the California Consumer Privacy Act, you have the following rights:
6.3.1. Right to request information
You have the right to request information about the personal information we have collected, used, and disclosed about you during the past 12 months.
6.3.2. Right to Delete
You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
6.3.3. Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights, such as denying services, charging different prices, or providing a different level of service.
6.4. Exercising Your Rights
To exercise your CCPA rights or for more information about our data practices, please text Susan at 321.946.7465. We will respond to your request in accordance with applicable law.
For your security, we may need to verify your identity before fulfilling your CCPA rights requests. This may involve confirming certain information provided by you.
6.6. Authorized Agent
You may designate an authorized agent to make CCPA rights requests on your behalf. If you use an authorized agent, we may require written permission from you and verify the agent's identity.
To exercise these rights, please contact us via text to Susan Shatzer 321.946.7465.
7. ANTI-SPAM POLICY
We are committed to preventing spam. We will only send you emails with your consent or in connection with our legitimate interests. You can opt out of receiving emails at any time by following the unsubscribe instructions in the emails.
8. DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
9. DISCLOSURE OF INFORMATION
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may disclose your personal information to the following entities:
· Service Providers: We may share your information with trusted service providers who assist us in operating our website and delivering our services, subject to strict confidentiality agreements.
· Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
10. YOUR CHOICES
You have the following choices regarding your personal information:
· Access and Update: You can access and update your personal information by contacting us through the provided contact information.
· Opt-Out: You can opt out of receiving communications from us by following the unsubscribe instructions included in our emails.
12. CONTACT US
Susan Shatzer 321.946.7465
Thank you for entrusting us with your personal information. We are committed to protecting your privacy and providing you with exceptional services.